fb333 Privacy Policy

1. Who We Are

fb333 operates the online gambling platform accessible at fb333.cam and all associated subdomains and mobile-optimised pages. References to "fb333", "we", "us", or "our" in this Privacy Policy refer to the platform operator in its capacity as data controller for personal information collected through the fb333 website and services.

fb333 serves English-preference players located in Indonesia, providing sports betting, live casino, slot games, poker tournaments, and Bandar Q (a traditional Indonesian domino-card banking game) products in Indonesian Rupiah (IDR). This Privacy Policy governs all personal data processed in connection with those services.

If you have questions about this policy or about how fb333 handles your personal data, please contact us at the details provided in Section 14.

2. Data We Collect

fb333 collects the following categories of personal data from players. We collect only what is necessary to provide our services, comply with legal obligations, and maintain platform security.

3. How We Collect Your Data

fb333 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or submitting a complaint.
• Automated technologies: When you browse fb333.cam, our servers automatically log technical data including your IP address, device identifiers, browser type, and session activity. We use cookies and similar tracking technologies as described in Section 7.
• Payment processors: When you initiate a deposit or withdrawal via a local Indonesian bank or e-wallet, the relevant payment provider may share transaction confirmation data with fb333 to reconcile your wallet balance.
• KYC verification partners: When you submit identity documents for verification, fb333's approved KYC partners process those documents and return a verification status to fb333. The raw document data is handled in accordance with those partners' own privacy policies, which fb333 reviews as part of its due-diligence process.
• Third-party analytics: Aggregated, anonymised analytics data may be received from platform analytics tools to help fb333 understand how players navigate the site. This data does not identify individual players.

4. How We Use Your Data

fb333 uses personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent or updating this Privacy Policy with adequate notice.

• Account creation and management: To register your fb333 account, maintain your profile, and administer your wallet balance.
• Identity and age verification (KYC): To confirm that you are at least 21 years of age and to verify your identity before approving withdrawal requests, in compliance with our anti-money-laundering obligations.
• Transaction processing: To credit deposits and process withdrawal requests via your registered Indonesian bank account or e-wallet in IDR.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and unauthorised access to fb333 accounts.
• Responsible gaming: To monitor betting patterns and wallet activity for signs of problem gambling behaviour, and to enforce self-exclusion or deposit limit restrictions where requested or required.
• Customer support: To respond to enquiries, resolve disputes, and maintain records of support interactions for quality assurance purposes.
• Legal and regulatory compliance: To satisfy AML reporting obligations, respond to law-enforcement requests, and comply with any applicable regulatory requirements in the jurisdictions in which fb333 operates.
• Service improvement: To analyse aggregated usage data and improve the fb333 platform's performance, usability, and product range.
• Direct communications: To send you transactional emails (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about new games or offers available on fb333.

5. Legal Basis for Processing

fb333 processes personal data on the following legal grounds, consistent with internationally recognised data protection principles:

6. Data Sharing & Disclosure

fb333 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances, and only to the extent necessary for each specific purpose:

• Payment processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive only the payment details required to execute your specific transaction.
• KYC and identity verification partners: Approved third-party KYC providers receive identity documents solely to perform verification checks on fb333's behalf. They are contractually prohibited from using this data for any other purpose.
• Game software providers: Studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe may receive anonymised session identifiers to deliver game content. They do not receive your full personal profile.
• Law enforcement and regulatory authorities: fb333 will disclose personal data to government bodies, regulators, or courts where required by applicable law, a valid court order, or a binding regulatory directive — without prior notice to you where legally prohibited.
• Professional advisers: Lawyers, auditors, and accountants engaged by fb333 may access personal data on a strictly confidential basis where necessary to provide professional services.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of fb333's assets, player data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to close your account if you do not wish your data to be transferred.

7. Cookies & Tracking Technologies

fb333 uses cookies and similar client-side storage technologies to operate the platform securely and effectively. The cookies we use fall into the following categories:

You can manage or delete cookies at any time through your browser's privacy or settings menu. Disabling strictly necessary or security cookies will impair your ability to log in and use the fb333 platform. Disabling analytics or preference cookies will not prevent you from using core platform features.

8. Data Retention

fb333 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law. The following retention periods apply as a general guide:

• Active account data: Retained for the lifetime of your account and for a minimum of five (5) years after account closure, to comply with AML record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years after the last transaction on your account, in line with standard AML compliance periods.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal proceeding.
• Technical and usage logs: Retained for up to twelve (12) months from the date of collection, after which they are either deleted or irreversibly anonymised.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for audit purposes.

When personal data is no longer required, fb333 will securely delete or anonymise it using industry-standard methods. Anonymised data that can no longer identify you may be retained indefinitely for aggregated analytics purposes.

9. Data Security

fb333 implements a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• Transport encryption: All data transmitted between your browser and fb333's servers is protected by TLS 1.2 or higher (256-bit SSL), indicated by the padlock icon in your browser's address bar.
• Encryption at rest: Sensitive data fields — including financial account details and KYC documents — are encrypted at rest using AES-256 encryption.
• Access controls: Internal access to production databases containing personal data is restricted to authorised personnel only, governed by role-based access controls and multi-factor authentication.
• Penetration testing: fb333 commissions regular independent security audits and penetration tests to identify and remediate vulnerabilities before they can be exploited.
• Incident response: fb333 maintains a documented data-breach response procedure. In the event of a breach that is likely to result in significant risk to your rights and freedoms, fb333 will notify affected players without undue delay.

10. Your Rights Over Your Data

As an fb333 player, you hold meaningful rights over your personal data. The following rights apply to all players, irrespective of their location in Indonesia:

To exercise any of these rights, contact fb333 support at [email protected]. Please include your registered account username and a clear description of your request. fb333 may need to verify your identity before processing your request to prevent unauthorised access to another person's data.

11. Children's Privacy

The fb333 platform is strictly intended for adults aged 21 and over. fb333 does not knowingly collect personal data from anyone under the age of 21. If we discover or are notified that we have inadvertently collected personal data from a person under 21, we will immediately suspend the associated account, delete all personal data collected from that individual, and refund any verifiable real-money balance to the payment method used for deposit.

If you believe that a minor has registered an account on fb333, please notify us immediately at [email protected] so that we can investigate and act without delay.

12. International Data Transfers

fb333 primarily serves players based in Indonesia (WIB, WITA, and WIT time zones), and the majority of personal data processing takes place within the platform's hosting infrastructure. In some cases, data may be transferred to or accessed from systems located outside Indonesia — for example, when engaging internationally headquartered game software providers or KYC verification partners.

Where such transfers occur, fb333 ensures that adequate safeguards are in place to protect your personal data, including contractual data protection clauses that impose standards equivalent to those described in this Privacy Policy. fb333 does not transfer personal data to jurisdictions that lack adequate data protection standards without first implementing appropriate contractual safeguards.

13. Amendments to This Policy

fb333 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will post a prominent notice on the fb333 homepage and, where practicable, send an email notification to your registered address at least seven (7) days before the revised policy takes effect.

Your continued use of the fb333 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must stop using the platform and contact support to request account closure.

The version history of this Privacy Policy — including previous effective dates — is available from fb333 support upon written request.

14. Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or to the way fb333 processes your personal data, please contact our dedicated support team through the following channels:

fb333 is committed to resolving all privacy-related complaints fairly and transparently. If you submit a formal complaint, we will acknowledge it within 48 hours and aim to provide a full response within 14 business days. If you remain unsatisfied with our response, you may escalate the matter through the dispute resolution process described in the fb333 Terms & Conditions.

For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our dedicated Responsible Gaming page or reach out to support directly. fb333 takes player welfare seriously and our support team includes agents trained to handle sensitive gambling-related conversations with care and confidentiality.